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Luxor Fine Jewelry

Caring for your Jewelry

A few simple habits keep fine jewelry looking the way it should — and bring it back to us when it needs more than that.

Everyday Cleaning

For most diamond, gold, and platinum jewelry, add 1–2 pumps of mild dish soap to a small bowl of lukewarm water. 

Let your jewelry soak for 10–15 minutes, then gently clean around the stones and setting with a soft toothbrush.

Rinse carefully and pat dry with a soft, lint-free cloth.

While cleaning, take a moment to look at your prongs and settings. If a stone feels loose or anything looks different, stop by and let us take a look.

Please note: Not every gemstone should be soaked or cleaned this way. Pearls, opals, emeralds, turquoise, and other delicate or treated stones may require special care.

Professional Cleaning & Inspection

Complimentary professional cleanings and inspections are always available at Luxor.

We’ll clean your jewelry and check the prongs, settings, stones, and areas of everyday wear so small issues can be addressed before they become bigger ones.

Bring it back to us. We’ll take care of the rest.

Everyday Wear

A few habits can help keep your fine jewelry protected and sparkly.

Remove your jewelry before:

  • exercising or playing sports
  • swimming
  • gardening
  • heavy cleaning or household work
  • using bleach, chlorine, or other harsh chemicals

We also recommend putting jewelry on after lotions, perfumes, and beauty products whenever possible.

Storing Your Jewelry

Store pieces separately when possible to prevent scratching and tangling.

Soft pouches, lined jewelry boxes, and individual compartments work well. Chains should be fastened before storage to help prevent knots.

Gemstone Care

Diamonds, sapphires & rubies: Generally durable, but settings and treatments should still be considered before cleaning.

Emeralds: Often treated and naturally included. Avoid ultrasonic cleaning unless a jeweler has evaluated the stone first.

Opals: Sensitive to heat, sudden temperature changes, and harsh cleaning methods. Clean gently with a soft, damp cloth.

Pearls: Wipe gently after wear with a soft, slightly damp cloth. Avoid soaking, ultrasonic cleaning, perfumes, and chemicals.

Turquoise, lapis & porous gemstones: Avoid soaking and harsh cleaners. These stones can absorb moisture and chemicals.

When in doubt, bring the piece in before cleaning it at home.

Repairs & Restoration

If a piece feels loose, catches unexpectedly, has a damaged clasp, worn prongs, or simply doesn’t look the way it once did, bring it in.

We offer cleaning, inspection, resizing, stone resetting and replacement, polishing, rhodium finishing, restoration, pearl care, and additional repair services.

Appraisals

Appraisals are available for Luxor pieces as well as jewelry purchased elsewhere. 

If you need updated documentation for insurance or another purpose, contact us or book an appointment and we’ll let you know what to bring.

Have a Question?

Have a question about a specific piece? Bring it in. We're happy to take a look.

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              Terms & Conditions

              By placing an order with Luxor Fine Jewelry, you agree to our shipping, return, and exchange policies. Eligible, unworn in-stock pieces may be returned within 14 days for an exchange or Luxor store credit. Custom, resized, engraved, altered, special-order, and final-sale pieces are final sale. In-stock pieces typically ship within 1–2 business days. Custom and special-order pieces will follow the timeline provided at the time of purchase. Questions before ordering? We’re happy to help. hello@luxorfine.com (404) 549-2918

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