Luxor Fine Jewelry

Refund policy

RETURN & EXCHANGE POLICY

We want you to feel confident in what you choose.

Eligible, unworn in-stock pieces may be returned within 14 days for an exchange or Luxor Fine Jewelry store credit. Items must be returned in their original condition and packaging, with no signs of wear, damage, alteration, or use.

The following are final sale and are not eligible for return or exchange:

  • Custom and personalized jewelry
  • Engraved pieces
  • Resized or otherwise altered jewelry
  • Special-order pieces
  • Final-sale merchandise
  • Gift cards

All returns are subject to inspection before an exchange or store credit is issued.

Original shipping charges are non-refundable. Customers are responsible for return shipping unless the item arrived damaged or an error was made with the order.

If you have any questions before purchasing, we’re always happy to help. Call or email us for additional photos, videos, measurements, or guidance before placing your order.

Luxor Fine Jewelry
hello@luxorfine.com
(404) 549 - 2918

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              Terms & Conditions

              By placing an order with Luxor Fine Jewelry, you agree to our shipping, return, and exchange policies. Eligible, unworn in-stock pieces may be returned within 14 days for an exchange or Luxor store credit. Custom, resized, engraved, altered, special-order, and final-sale pieces are final sale. In-stock pieces typically ship within 1–2 business days. Custom and special-order pieces will follow the timeline provided at the time of purchase. Questions before ordering? We’re happy to help. hello@luxorfine.com (404) 549-2918

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